Sales Operations Manager
Morgan McKinley is collaborating with a prominent company specialising in tax and payment management solutions for contractors and freelancers.
Job Description
As Sales Operations Manager, you will oversee the daily operations of the sales team, offering strategic guidance and operational leadership to ensure departmental success. You will play a pivotal role in shaping sales strategies and refining processes for launching new service lines.
* Champion Mission and Values: Embody and promote the company's mission, vision, and core values in all aspects of work.
* Market Positioning: Analyse and define the company's competitive standing within the market, identifying opportunities for growth and new sales channels.
* Strategic Execution: Develop and implement commercial strategies that align with organisational goals, optimising profitability and efficiency across projects.
* Performance Oversight: Monitor and assess current sales and marketing initiatives, making adjustments as needed to improve outcomes.
* CUSTOMER RELATIONSHIPS: Foster strong, long-term relationships with customers by understanding their business goals and aligning solutions to meet their needs.
* Team Leadership: Build and lead a high-performing team structure to support sales and marketing efforts.
* Performance Management: Conduct regular one-on-one meetings, ensuring proactive performance management processes for team members.
* Goal Alignment: Communicate company-wide priorities and support team members in setting and achieving goals that align with organisational objectives.
* Problem Solving: Assist team members in overcoming challenges, prioritising tasks, and removing obstacles to maintain efficiency, accuracy, and engagement.
* Change Management: Lead change initiatives within the sales and solutions team, driving adoption and positive outcomes.
* Continuous Improvement: Identify and implement process improvements to boost productivity and internal efficiencies.
Requirements
We are looking for someone with:
* 8+ years experience in business development or sales in a high-growth, start-up or scale-up environment, preferably within the financial services sector.
* Bachelor's degree in business, business administration, marketing, or a related field.
* Demonstrated experience in a leadership or management position with a proven record of achieving goals and motivating others to achieve goals under set targets, timelines, and budgets.
* Highly curious, motivated, proactive, and adaptable to a sometimes-ambiguous environment.
* Exceptional strategic thinking, problem-solving, and project management skills, with the ability to manage multiple initiatives simultaneously and drive them to successful completion.
* Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and present to both internal and external stakeholders.
* Excellent listening, negotiation and presentation skills.
* Understanding of how to position products against competitors.
* Commitment to ongoing personal and professional development.
This role provides an opportunity to influence key strategic decisions, manage project profitability, and lead negotiations with essential stakeholders.