Quality & Safety Administrator
Our client, a leading provider of specialist mental health care, is seeking a Quality & Safety Administrator to support compliance, risk management, and quality improvement initiatives. This role is vital in ensuring the hospital meets regulatory standards, maintains high-quality care, and fosters a culture of patient safety.
Key Responsibilities:
* Mental Health Act Compliance – Coordinate Mental Health Tribunals, liaise with the Mental Health Commission, and ensure all statutory requirements are met.
* Regulatory & Quality Assurance – Support audit schedules, document control, policy compliance, and quality improvement plans.
* Incident & Risk Management – Monitor incident reports, support risk assessments, and ensure a culture of learning and safety.
* Complaints & Feedback – Assist in tracking, analysing, and responding to patient and family feedback.
* Administrative Support – Maintain electronic patient records, assist with regulatory inspections, and provide support to the Quality & Compliance team.
Requirements:
* Minimum two years’ experience in a healthcare setting, ideally in mental health or compliance.
* Strong knowledge of mental health services, the Mental Health Act 2001, and regulatory frameworks.
* High proficiency in IT systems, incident reporting, quality management tools, and data analysis.
* Excellent communication, problem-solving, and organizational skills.
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