**IT Manager Role Summary**
We are seeking a dynamic and experienced IT Manager to lead our technology landscape. This role is pivotal in shaping our IT strategy, delivering innovative projects, and ensuring systems are secure, efficient, and primed for our continued growth.
**Key Responsibilities:**
* Shaping the Future: Define and implement long-term IT strategies aligned with business goals, staying ahead of emerging technology trends to enhance operations.
* Strengthening IT Infrastructure: Oversee the availability, security, and reliability of IT systems and operations, ensuring compliance with cybersecurity best practices and data privacy regulations.
* Delivering Transformational Projects: Lead high-impact IT projects that drive innovation and efficiency.
* Providing Exceptional Service: Ensure IT services meet performance goals and deliver excellent user experiences, managing vendor partnerships and ensuring effective external support.
* Troubleshooting: Troubleshoot, diagnose, and solve hardware and software problems across the business related to servers, desktops, laptops, printers, and mobile devices for all employees.
**What You'll Bring to the Role:**
* Qualifications: Degree in IT, Computer Science, or related field with 3-5 years of relevant experience.
* Technical Mastery: Deep expertise in IT systems, networking, cybersecurity, cloud computing, and enterprise architecture.
* Strategic Vision: Ability to develop and execute comprehensive IT strategies.
* Problem-Solving Skills: A track record of delivering creative and effective solutions.
* CUSTOMER FOCUS: A commitment to enhancing the experience of internal and external users.