Job Title:
Senior Office Coordinator (Administration and Operations)
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About the Operations Team
The Operations Team is the backbone of CBTax, ensuring seamless daily operations, resource management, and cross-departmental support. They play a vital role in optimising workflows, maintaining efficiency, and fostering a productive work environment.
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About the Role
As a Senior Office Coordinator, you will be the driving force behind office organisation and efficiency, ensuring the smooth operation of daily activities. You will act as the first point of contact for clients and visitors, provide administrative support across teams, and manage office resources.
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Main Responsibilities
* Oversee and optimise office operations, ensuring a well-organised, efficient, and professional environment.
* Serve as the primary point of contact for visitors, clients, and external stakeholders, providing a welcoming and professional presence.
* Manage incoming communications, including phone calls and emails, ensuring timely and effective responses.
* Provide administrative support to various teams, including data entry, document preparation, and coordination of resources.
* Assist in managing office resources, including supply inventory, ordering equipment, and ensuring office facilities are fully operational.
* Support new employee onboarding, including workspace setup, orientation coordination, and training material preparation.
* Assist with special projects and operational initiatives, providing key administrative support to leadership and project teams.
* Identify and implement office process improvements, enhancing efficiency and workflow effectiveness.
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We're Looking For Someone With Experience Including:
* Proven experience in office coordination, administration, or operations, ideally in a fast-paced environment.
* Strong organisational and multitasking skills, with exceptional attention to detail.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office management software.
* Excellent written and verbal communication skills, with a strong customer service mindset.
* Ability to work effectively both independently and as part of a team.
* Strong problem-solving skills, with the ability to adapt and remain resourceful in dynamic situations.
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You'll Thrive In This Role If You:
* Take ownership of tasks and enjoy bringing structure and efficiency to a growing business.
* Are highly organised, with a natural ability to manage multiple priorities and deadlines.
* Love solving problems proactively, identifying solutions before challenges arise.
* Thrive in a dynamic, fast-paced environment, where no two days are the same.
* Enjoy interacting with people, creating a welcoming and professional office atmosphere.
* Take pride in maintaining a well-organised, high-functioning workspace, ensuring everything runs smoothly behind the scenes.
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Compensation, Benefits, and Perks
* Uncapped commission structure with high earning potential.
* Performance-based bonuses for top performers.
* Recognition incentives for exceeding targets.
* Bupa private healthcare.
* Electric Car Scheme & Cycle to Work Scheme.
* Tech Scheme – Stay ahead with the latest technology.
* Flexible benefits to tailor perks to your lifestyle.
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About CBTax
CBTax is an award-winning leader in tax consultancy, specialising in R&D claims and other tax-saving strategies. Recognised as the fastest-growing firm in the UK, we're ambitious about becoming the top R&D tax consultancy across the UK and Ireland.
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The Recruitment Process
1. Application Review – We assess your experience and suitability.
2. Willo Video Submission – Share insights into your background, motivations, and personality via a short recorded video that will be sent to the hiring manager.
3. Screening Call – A brief chat to discuss the role, your background, and next steps.
4. Interview – Meet with a member of the team via Zoom or in person.
5. Final stage interview – Used as an opportunity to further assess culture fit.
6. Offer & Onboarding
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Inclusivity Statement
We welcome applications from people of all backgrounds. If you have a disability, let us know how we can accommodate you during the recruitment process.