Homecare Coordinator
Are you a highly organised and proactive professional with a passion for delivering exceptional homecare services? We are looking for a Homecare Coordinator to join our dedicated team and play a vital role in ensuring seamless care for our clients.
About the Role
As a Homecare Coordinator, you will be responsible for managing carer schedules, liaising with clients and their families, and ensuring the smooth operation of homecare services. You will act as a key point of contact, ensuring that every client receives the highest standard of care while maintaining efficient service delivery.
Key Responsibilities
1. Create and manage carer schedules and rosters to meet client needs effectively.
2. Act as a liaison between carers, clients, and next of kin to ensure smooth communication and care coordination.
3. Proactively identify and resolve scheduling or service delivery challenges.
4. Engage with stakeholders, including clients, carers, and internal teams, to enhance service quality.
5. Monitor and manage Key Performance Indicators (KPIs) to ensure company standards are met.
6. Work closely with the recruitment team to maintain adequate staffing levels.
7. Foster a collaborative and supportive work environment to enhance team performance.
What We’re Looking For
1. Experience in scheduling and coordination, preferably in homecare or a similar setting.
2. Strong problem-solving skills and the ability to work under pressure.
3. Excellent interpersonal and communication skills to effectively engage with diverse stakeholders.
4. Proficiency in KPI management and meeting organisational targets.
5. Ability to adapt quickly to changing priorities and handle multiple tasks efficiently.
6. Experience with One Touch or similar scheduling systems is an advantage.
7. A team player with a positive and supportive attitude.
Job Type & Benefits
1. Full-time, Permanent
2. Monday to Friday schedule – Work-life balance guaranteed
3. Company events to foster a strong team culture
4. Employee Assistance Program for well-being support
5. Hybrid work options available
6. Supportive team environment with ongoing training and CPD
Contact Us:
If you or someone you know is interested in this position, please send a copy of your CV to nadams@medforce.ie.
If you refer a candidate to us who is successfully hired, we can offer you a €150 thank you bonus! T&C’s apply!
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