Job Description: Growing property management company is looking for an assistant property manager and receptionist. This position reports directly to the Property Manager. This role will involve day-to-day property management functions, as well as some general office management and mainline phone answering. This position facilitates resident retention through relationship building and customer service.
Our ideal candidate will be a self-starter who understands what working in a small company is like and who has a desire to help us grow. We manage a mix of single-family homes and small multifamily properties throughout St. Louis City and County.
Essential Job Functions & Duties:
* Assists property manager in operations, including tenant communications, billing, leasing, and maintenance.
* Answers phones and oversees the majority of tenant communications.
* Processes rental applications, assists the leasing department, and coordinates the move-in and move-out process.
* Coordinates maintenance and make-ready needs with our maintenance manager and outside vendors, and assists our project manager with getting new rehabs on the market and tenant-ready.
* Ensures proper rent collections from tenants.
* Documents operations processes to assist with training new team members.
* Processes Housing Authority paperwork for Section 8 applicants.
* Oversees the lease renewal process.
* Assists in daily administrative and operations tasks.
Qualifications:
* High school diploma or equivalent required; bachelor’s degree preferred.
* Previous leasing and sales experience preferred.
* Experience in single-family and multifamily management preferred.
* Previous experience with property management software such as AppFolio preferred.
* Experience with Microsoft Office products, including intermediate experience with Excel.
* May be required to participate in on-call requirements on an as-needed basis.
* Strong customer service skills.
* Strong organizational skills with the ability to manage and prioritize workloads.
* Must be willing to adapt to a fast-paced and quickly changing environment.
* Must have a reliable vehicle and valid driver’s license.
Hours: Weekdays Monday - Friday 8am-5pm
Salary: $42k-$48k (depending on experience)
Benefits:
* Health, Dental & Vision Insurance.
* Additional Supplemental Benefits.
* 401k match.
* Paid time off.
* Mileage Reimbursement.
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