Human Resources Manager Hospitality
I am seeking an experienced Human Resources Manager to lead all aspects of HR within a luxury hotel environment.
Key Responsibilities:
* HR Strategy & Leadership: Develop and implement HR strategies that align with business goals and promote diversity, inclusion, and high performance.
* Lead on culture and employee retention strategies, ensuring our brand values are embedded across the hotel.
* Review and refine HR policies, ensuring fairness, consistency, and compliance with current legislation.
* Provide expert advice to senior management on people management, performance, and development issues.
* Champion continuous improvement by introducing innovative ideas, technologies, and HR metrics to support decision-making.
Team Development:
* Lead and support the HR team, offering coaching and development opportunities to foster a high-performing HR function.
* Implement a business partnership model that is agile and responsive to the hotel's evolving needs.
* Develop and maintain performance management systems and engagement initiatives to ensure ongoing staff development and satisfaction.
Recruitment & Talent Management:
* Oversee the entire recruitment process, ensuring the highest calibre of talent is attracted and retained.
* Develop and manage succession planning to support future growth and employee development.
* Facilitate staff engagement initiatives, exit interviews, and staff forums to enhance employee experience.
Employee Relations & Compliance:
* Handle employee relations issues discreetly, ensuring prompt and fair resolutions.
* Ensure all HR practices are legally compliant, with up-to-date contracts, policies, and handbooks.
* Manage HR administration and reporting, including compliance with Health & Safety, Fire, Hygiene, and Employment Law.
Learning & Development:
* Oversee learning and development strategies in collaboration with department heads, ensuring all employees have the opportunity to grow and reach their full potential.
* Organise both statutory and non-statutory training, keeping comprehensive records of all training activities.
* Lead performance reviews and staff recognition programs, ensuring they are conducted regularly and effectively.
Culture & Employee Engagement:
* Champion the hotel's culture and employee brand, ensuring that our values are embedded across all teams.
* Lead on employee engagement strategies, including cultural integration and maintaining a strong Employee Value Proposition (EVP).
* Promote diversity, inclusion, and the hotel's five core values Integrity & Respect, Teamwork, Professionalism, Continuous Learning, and Embrace Change within all HR activities.
Qualifications & Experience:
* A proven track record in HR leadership, preferably in the hotel or hospitality industry.
* Strong understanding of employment law, HR best practices, and compliance.
* Excellent interpersonal, communication, and leadership skills.
* Demonstrated experience in driving HR strategies, employee engagement, and talent development.
* Ability to manage multiple priorities and provide solutions in a fast-paced environment.