Ravenport Resort Wexford's Newest Resort Hotel is now seeking applications for a Spa & Health Club Manager.
We at the Ravenport Resort, Curracloe have an excellent opportunity for an enthusiastic, confident Spa Manager to join us in our New LIR Spa and Health Club The successful candidate will have a genuine love for the industry and a passion for delivering the very best services to our loyal client base. Sothy's experience is an advantage however we will provide full training with this brand.
The successful candidate will:
* Oversee training, payroll, evaluation, and service standards for spa staff.
* Manage and motivate all spa employees.
* Monitor customer service, inspecting rooms, and speaking with customers to ensure satisfaction.
* Identify new business and marketing opportunities.
* Liaise between the hotel front office and sales operational departments; clients and guests for conference groups; and guests as required.
* Establish and maintain a professional business relationship with all vendors.
* Develop and implement Spa goals, policies and procedures.
* Produce annual marketing plan in conjunction with the Hotel.
* Promote and sell customised spa programs to conference groups as required.
* Participate in the annual budgeting and forecast process.
* Maintain thorough knowledge of competitors, including location, product offering, pricing and promotions, and sales techniques.
* Perform department annual employee performance development plans.
* Attend Hotel communication meetings as necessary
* Complete regular stock-takes and ordering as necessary, review brands, plan and implement systems to maximise sales and revenue
Required Education, Skills and Qualifications:
* At least 3-4 years previous experience with 1 year in a supervisory or management position
* Relevant qualifications
* Proven Spa Therapist experience and knowledge of treatments required
* A background working with Sothy's would be desirable
* Experience in sales would also be desirable
Please email your Cover Letter and CV to dryan@ravenportresort.ie